247 Recovery – Website Terms of Use
Last updated: 03/05/2026
These Website Terms of Use, together with any and all other documents referred to herein, set out the terms under which you may use this website, www.247recovery.co.uk ("Our Site"). Please read these Website Terms of Use carefully and ensure that you understand them.
Your agreement to comply with and be bound by these Website Terms of Use is deemed to occur upon your first use of Our Site. If you do not agree to comply with and be bound by these Website Terms of Use, you must stop using Our Site immediately.
These Website Terms of Use do not apply to the sale of services (including breakdown cover / subscription membership). Separate terms and conditions will apply to any product or service we provide.
1. Definitions and Interpretation
In these Website Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:
2. Information About Us
Our Site is operated by 247 Recovery Giant Limited.
Business details:
Legal entity: 247 Recovery Giant Limited
Company number: 16324876 (Incorporated on 18 March 2025)
Registered office: 4 Yelverton Road, Bournemouth, England, BH1 1DF
Contact email: support@247recoverygiant.co.uk
Telephone: 0345 222 1506
3. Access to Our Site
Access to Our Site is free of charge.
It is your responsibility to make any and all arrangements necessary in order to access Our Site.
Access to Our Site is provided "as is" and on an "as available" basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
4. Accounts
Certain parts of Our Site may require an Account.
You must ensure that all information you provide when creating an Account is accurate and complete. If any of your information changes, it is your responsibility to keep your Account up to date.
You should choose a strong password and keep it confidential. If you believe your Account is being used without your permission, you must contact Us immediately using the details in Clause 15. We will not be liable for any unauthorised use of your Account.
You must not use anyone else's Account without their express permission.
Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Clause 17 and Our Privacy Policy.
If you wish to close your Account, you may do so at any time (where this feature is available). Closing your Account may remove access to areas of Our Site requiring an Account.
5. Intellectual Property Rights
With the exception of User Content (see Clause 6), all Content included on Our Site and the copyright and other intellectual property rights in that Content (unless specifically labelled otherwise) belongs to or has been licensed by Us.
You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless you have Our express written permission.
You may:
- Access, view and use Our Site in a web browser;
- Download pages for caching;
- Print one copy of any page(s) for personal use; and
- Download extracts from pages for personal use.
Our status as the owner and author of the Content on Our Site (or that of identified licensors) must always be acknowledged.
You may not use any Content from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate).
Nothing in these Website Terms of Use limits or excludes any legal rights you may have under applicable copyright exceptions (including "fair dealing") under UK law.
6. User Content
Where Our Site allows Users to submit User Content (for example, reviews or comments), you agree that you will be solely responsible for your User Content.
You represent and warrant that:
- You have the right to submit the User Content; and
- Your User Content will comply with Our Acceptable Usage Policy in Clause 12.
You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties in this Clause.
We may review, moderate, remove, or disable access to User Content at Our discretion (where enabled) without prior notice.
7. Links to Our Site
You may link to Our Site provided that:
- You do so in a fair and lawful manner;
- You do not do so in a manner that suggests any form of association, approval or endorsement by Us where none exists; and
- You do not use any logos or trade marks displayed on Our Site without Our express written permission.
We reserve the right to withdraw permission to link to Our Site at any time.
8. Links to Other Sites
Our Site may contain links to other websites. Unless expressly stated, these sites are not under Our control. We assume no responsibility for the content of such sites and accept no liability for any loss or damage arising out of your use of them.
The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement.
9. Disclaimers
Nothing on Our Site constitutes professional, legal, financial, or technical advice.
While we make reasonable efforts to ensure that the Content on Our Site is correct, complete, and up to date, we do not guarantee that it will be free from errors or omissions.
If Our Site contains information about services (including breakdown cover or recovery-related services), that information is a summary only and the applicable service terms will govern.
10. Our Liability
To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
Nothing in these Website Terms of Use excludes or restricts Our liability for:
- Fraud or fraudulent misrepresentation;
- Death or personal injury resulting from negligence; or
- Any other forms of liability which cannot be excluded or restricted by law.
11. Viruses, Malware and Security
We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, we do not guarantee that this is always the case.
You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
You must not deliberately introduce viruses or other malicious material, attempt to gain unauthorised access to Our Site, or attack Our Site by any means. Such actions may be criminal offences, and we will report them to the relevant authorities.
12. Acceptable Usage Policy
You may only use Our Site in a manner that is lawful and that complies with this Clause 12. Specifically:
- You must comply fully with any and all local, national or international laws and regulations;
- You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
- You must not use Our Site to knowingly send, upload, or transmit any data that contains viruses, malware, or any other harmful code; and
- You must not use Our Site in any way intended to harm any person.
When submitting User Content (or communicating using Our Site), you must not submit, communicate or otherwise do anything that:
- Is sexually explicit, obscene, deliberately offensive, hateful or inflammatory;
- Promotes violence or unlawful activity;
- Discriminates against or defames any person or group;
- Is intended or likely to harass, threaten, upset, or deceive;
- Infringes another person's privacy or misuses personal data;
- Misleadingly impersonates any person or misrepresents identity or affiliation;
- Implies any form of affiliation with Us where none exists; or
- Infringes intellectual property rights or breaches any legal duty owed to a third party.
We may suspend or terminate your access to Our Site if you materially breach this Clause 12 (including suspending or terminating your Account, where applicable).
13. Privacy and Cookies
Use of Our Site is also governed by Our Privacy Policy and Cookie Policy. These policies are incorporated into these Website Terms of Use by reference.
14. Changes to these Website Terms of Use
We may alter these Website Terms of Use at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You should check this page from time to time.
15. Contacting Us
To contact Us, please:
- Email support@247recoverygiant.co.uk
- Call 0345 222 1506
16. Communications from Us
If we have your contact details (for example, if you create an Account or place an order), we may send you important service messages by email. These may relate to:
- Your Account
- Orders
- Operational updates
- Changes to these Website Terms of Use
We will not send marketing emails without your consent. If you opt in, you can opt out at any time using the unsubscribe link included in each marketing email.
17. Data Protection
All personal information that We may use will be collected, processed, and held in accordance with applicable UK data protection law, including:
- UK GDPR
- Data Protection Act 2018
For full details of Our collection, processing, storage, and retention of personal data (including your rights and how to exercise them), please refer to Our Privacy Policy.
18. Law and Jurisdiction
These Website Terms of Use (and the relationship between you and Us) shall be governed by and construed in accordance with the laws of England and Wales.
- If you are a consumer: You may benefit from mandatory provisions of the law in your country of residence and you may bring proceedings in the courts of the part of the UK where you live.
- If you are a business: Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.